Inputs: anomaly signals, metrics and business rules
02
Deliverables: events, follow-up tasks and handling evidence
03
Next: human confirmation, responsibility assignment and verification review
Give operational issues an owner, evidence and a review.
Detected issues can lose ownership and evidence before they are resolved. Create an event with scope and impact, confirm responsibility, assign work, collect evidence and verify the result. People retain responsibility for confirmation, assignment, review and closure; the full Command Center is in development.
